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Care 121 operates in Hertfordshire, providing exclusive Home Care and Live-in Care services that allow our clients to maintain independent lives and remain living in their own homes. We deliver exceptional care and support services to our clients and provide peace of mind for their family and their loved ones.

Whether you are funding your care privately, or receive local funding,  our  experts will ensure you or your loved one receives an outstanding care service, from the moment you contact us.  Rated ‘Good’ by the CQC and multi-award winners in Home Care, you can rest assured that you or your loved one will be in the very best hands with our highly experienced home carers.

We know that choosing a care company is a significant decision – one of the most important decisions a family may make. At Care 121 we know that our client is also a mother, father, grandparent, brother, sister or friend. It’s our job to support each individual to continue to be themselves and enjoy the highest possible quality of life.

Arrange care East Hertfordshire
"My mother is so happy with all carers and this puts my mind at ease." (Natasha B)
"The carer and her team are the most caring people you could wish to meet." (Phil N)
"Amazing service, exceptional. All tasks are carried out with respect, humour, consent, dignity and love." (Imogen W)

CLICK HERE to enquire about Home Care & Live-in Services


Care 121 is seeking to expand our team of personal carers. We are seeking applications from individuals that are committed to exceptional standards of service and professionalism.

When you join Care 121 you will benefit from; enhanced rates of pay, paid for training and professional development, close management support and employee benefits.

All of our Personal Carers must be able to meet the following criteria:

  • • Be exceptionally compassionate
  • • Be exceptionally reliable
  • • Understand what exceptional customer service means

To find out about the current opportunities that we have please send your CV and a short covering note to us at;

Our Services

Care 121 provides bespoke care services to meet the exact needs of each individual. We offer a range of exceptional services including Elderly Care, Companionship, Personal Care and an expert Dementia Service. We also provide home care for more complex healthcare needs including Physical Disabilities, Spinal and Brain Injury, Hospital to Home Reablement and End of Life Care.

Our home care visits start from as little as 30 minutes, and can be as long as an hour or more. For full time support, we provide a Live-in Care service ensuring you or your loved one receives exceptional round-the-clock care.

Home Care

Our personal carers are trained to assist clients with their daily needs. Assistance with washing, dressing and all aspects of personal care are provided with dignity and compassion. Conditions we support with include Elderly Care, Dementia, Alzheimer’s, Epilepsy, Learning & Physical Disability, Palliative Care, Medication Administration, Companionship, Domestic Support, Pets & Gardening.

Care 121 Services Ltd is regulated by the Care Quality Commission to provide Personal Care.

Live-in Care

Our Live-in Care service provides round the clock care in the comfort of your own home. Our Live-in Carers are expertly trained in a wide range of conditions including Dementia, Alzheimer’s, Personal Care and Palliative Care to name just a few. We ensure that all of your care and support needs are taken into account with an initial care assessment in your home, and our tailored care plans will ensure you receive the very best service.

Respite and Companion Services

Being able to remain at home has a significant positive impact on an individual’s life. Having an exceptional care and support package in place can prevent the need for residential care. Our private clients use our companion services for a variety of different reasons, but all with the objective of maintaining life satisfaction. Afternoons teas, countryside outings and visits to friends and family are all part of what we do.

Care 121 are also able to provide short term and emergency respite care. We enable family members and other carers to take time out, secure in the knowledge that their loved one is safe and receiving exceptional care.

Domestic Support & Housekeeping

Private clients of Care 121 can benefit from a range of exceptional domestic support services as part of their exclusive support package. All of our personal carers are highly trained in all aspects of meal preparation, cleaning and housekeeping.

At Care 121 we consider the delivery of exceptional domestic support a vital aspect of our overall delivery of exclusive care and support. Ensuring that each private client’s home is maintained to their own satisfaction is an important aspect of guaranteeing health and happiness for the individual.


Care 121 Stevenage
Business & Technology Centre
Stevenage, SG1 2DX        Tel: 01438 537 444

Care 121 Hertford
23-27 Maidenhead Street
Hertford, SG14 1DW

Click here to email us

Care 121 are fully committed to protecting any personal information that you choose to share with us via our website or through any means of correspondence.

What information do we collect?

We will collect and retain any personal data that you choose to send us using the online forms on our website. This information will only be used in accordance with our privacy policy and to provide you with a service or to answer your enquiry.

Care 121 is part of the Pario Group of companies. At no stage will we disclose your information to a third party company outside of the Pario Group of companies and will use the appropriate security measures to ensure that all data remains private.

This also applies to any correspondence made by fax, phone or email.

Website Statistics

We track all visits to our website so that we can monitor usage and preferences to help us provide a better service and online experience for our users. Information we collect relates to referral websites, search engines and your personal IP address. We do not use this information to identify you as an individual and you will remain anonymous.


Cookies are small files stored within your web browser from our website. Cookies do not collect or contain any personal information about you nor do they allow us to access your computer in any way, shape or form.

We use cookies to identify website usage and for statistical and analytical purposes only. All information is collected lawfully and in accordance with the Data Protection Act 1998.

Your Rights

Please note that in agreeing to share these details you have not forfeited your rights as outlined under the Data Protection Act 1998.